Guest parking for strata, condo & HOA communities

Guest parking that runs itself.

Residents issue passes from their phone. Patrol checks a plate in a second. The council sees every pass, scan and fine in one place.

Book a demo See how it works
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Tap to issue a pass
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Apps for guests
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Roles, one record

The problem

A guest pass is a small thing. Until a car sits in visitor parking and nobody can say whether it should be there. Until a resident gets a fine they don't understand, and the council spends its meeting arguing about it. SmartPark makes the answer instant, and the process fair.

For residents

A pass for any guest in a tap, and always knowing how long they have left.

For patrol

A plate checked in a second, even three levels underground with no signal.

For council

Every notice reviewed with its evidence. Nothing charged until you confirm it.

One pass, start to finish

01  /  Resident · 8:02 AM

A tap at breakfast.

A resident taps Marcus in their favourites. His plate and phone number are already saved, so the pass is issued and texted to him before the coffee's ready.

8:02
The resident's home screen in SmartPark: favourites with photos, New Guest Pass, passes remaining this month and a building notice.
02  /  Guest · 8:03 AM

A text, not an app.

Marcus gets a link. It counts down his time, shows where to park, gives him the building's instructions and directions, and has a code to show security.

8:03
What the guest sees: a countdown ring, the plate and pass type, where to park, the host's parking instructions, directions and a code to show security.
03  /  Patrol · 11:48 PM

A second, not a search.

Carlos points his phone at a plate. Valid, expiring, expired, resident or no pass — even with no signal three levels down.

11:48
The patrol scanner's result: a valid overnight pass, with unit, guest, spot, time left and the parking score, and Notify, Note and Next scan.
04  /  Council · Next morning

A decision, not an argument.

Every notice reaches the council with its photos and history. Confirm it, or waive it with a reason. The resident is told either way.

9:15
The council's review queue: notices awaiting review, each with plate, unit, amount and how many notices that unit has had this year.
05  /  Council · Any time

The whole building, at a glance.

Every pass, scan and decision from this story lands on the council's Overview: today's patrol, passes running now, notices to review and what's been collected this month.

The council's Overview in SmartPark: last patrol, active passes, violations to review, this month's revenue, the building notice and tasks.

For councils, boards & property managers

Your building. Your rules.

Set it up once and SmartPark runs it: the passes, the notices, the payments and the paperwork. You make the decisions. Try it.

SmartPark · The Parker · Council
Configure · Enforcement
What a resident receives
Formal notice
4HTZ 822
$45.00
Pay $33.75 by Oct 8 to settle early
Respond or ask for a hearing14 days
Guest passes this month8 per unit
BuildingPassesLimitsEnforceSpecialAlertsInvite
Notice · 4HTZ 822 · Unit 308
Plateread as 4HT2 822, corrected to 4HTZ 822
WhereP1 · visitor bay 12
First seen9:14 PM · last seen 11:48 PM
Notices this yearFirst
Following your bylaws
  1. Notice issuedOct 5 · emailed to the resident
  2. Early payment openuntil Oct 8 · $33.75
  3. Response windowuntil Oct 19 · respond or ask for a hearing
  4. Council decidesconfirm, or waive with a reason
Photos are stored privately and can't be edited or deleted by anyone.
Violations · Review 3 to review
4HTZ 822 Unit 308 · No valid pass · 2 photos
$45.00
KJR 492 Unit 412 · Overtime · 1 photo
$45.00
9XVB 556 Unit 115 · Blocking access · 3 photos
$75.00
Try it: confirm or waive a notice. Each one is its own decision, so there's no "confirm all". Waiving several at once is fine.
Reports · October
Collected this month
$435.00
Settled early, at a discount$135.00
Charged after the council confirmed$300.00
Still outstanding$90.00
Every payment is listed by unit, date and notice, ready for your treasurer.
This month
Paid early, at a discount4
Charged after confirmation6
Card declined · retrying1
A declined card is tried again after 1, 3 and 7 days. Nobody has to chase it.
Reports · Usage · October
Total passes360this month
Avg per unit12of 30 active units
Suggested limit17per month
Above average4of 120 units
Passes by unit Day Overnight Extended Average
Tap a unit to see what its passes were. Units well above average are the conversation to have before changing the limit.
Residents · 120 units
Registration
Registered105 of 120 units
Invited, not yet signed up15
Building notice Live
Pressure washing, Oct 16–17
P1 and P2 will be washed 8am–2pm. Guest passes won't be available for those levels.
Shown on every resident's home screen.
ENفارسی中文 Resident FAQ

By the numbers

Small numbers, on purpose.

0tap

to issue a pass to a guest you've saved.

0apps

for your guests to download. Their pass arrives by text.

0min

or less left on a pass, and patrol sees it as expiring.

0% off

for residents who settle a notice early, if your building turns it on.

Who it's for

Everyone who touches the parkade.

Four people, four very different days. One record behind all of them, so nobody has to ask anyone else what happened.

Residents

Your guests, sorted before they arrive.

Favourites for the people who visit most, a live countdown for everyone parked, and your building's allowance always in view.

  • Tap a face to issue a pass. Plate and phone already saved.
  • Extend by an hour in one tap when dinner runs late.
  • Know what's left this month before you need it.
The SmartPark resident home screen.

Guests

Nothing to download. Nothing to sign up for.

A text with a link. It shows the time left, where to park, how to get in and directions — and a code to show security if anyone asks.

  • Your building's instructions, word for word, with every pass.
  • A countdown they can trust, so nobody overstays by accident.
  • Private by default. The link never shows the guest's name or number.
A guest's pass page with a countdown ring.

Patrol

Built for a parkade at midnight.

Dark by default, one-handed, with big targets. Every reading can be corrected, and a fine is never the only button.

  • Works with no signal. The building's passes are kept on the phone.
  • Notify or note instead, when a fine isn't the right call.
  • Photos as evidence, stored privately and never editable.
The patrol scanner showing a valid overnight pass, with the unit, guest, spot and time left.

Council & property managers

Every pass, scan and fine, on one screen.

You set the rules and you make the calls. SmartPark keeps the record and does the paperwork.

  • Review every notice with its photos and history.
  • Your rules: pass limits, fine amounts, discounts, parking areas.
  • What needs you, first: unauthorised cars, notices to review, unpaid fines.
The council Overview: last patrol, active passes, violations to review and revenue.

Fair by design

Enforcement your residents can trust.

A fine is somebody's money and the board's decision. SmartPark is built so the easy path is also the fair one.

01

Every reading can be corrected

The officer always sees what the camera read and can fix it. A low-confidence read says so.

02

A fine is never the only option

Officers can notify the resident or add a note instead. Not every problem needs a fine.

03

No photo, no fine

Every fine carries its evidence. The resident sees exactly what the council sees.

04

A formal notice, done properly

Residents get a written notice that follows your bylaws, with time to respond or ask for a hearing.

05

The council has the final say

A resident is only charged once the council confirms a notice, unless they choose to pay early.

06

A reward for settling early

If your building turns it on, residents who agree with a notice can pay less in the first few days.

Pricing

One flat price for your building.

Priced by building size, never per resident. Every plan is all of SmartPark.

Up to 50 unitsSmall building$99per month (CAD), billed to the buildingBook a demo
51 – 150 unitsMid-size building$199per month (CAD), billed to the buildingBook a demo
151 – 300 unitsLarge building$299per month (CAD), billed to the buildingBook a demo

More than 300 units? $299 a month plus $1 per unit over 300. A 400-unit building is $399.

  • The resident app, for every unit
  • Guest passes by text, no app needed
  • The patrol scanner for your officers
  • Council overview, review and reports
  • Formal notices and online payment
  • Setup help for your building

Book a demo

See it with your building's rules.

Tell us about your building. We'll show you SmartPark set up the way your bylaws work, and answer the council's questions.

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Day and night

For every building, around the clock.

Built around your bylaws, privacy law and the way a parkade actually works.

Book a demo